Privacy Policy

Introduction

At Astitvam Bodh, we deeply respect your privacy and are fully committed to safeguarding your personal data. This Privacy Policy provides a detailed explanation of the types of information we collect, how we utilize this data to enhance your experience, and the rigorous measures we take to protect your information. Your continued use of our services and website signifies your agreement to the practices outlined in this policy.

Information We Collect

  • Personal Information: When you engage with us by booking appointments, subscribing to newsletters, or reaching out for inquiries, we collect personal details such as your full name, contact information (email and phone number), and payment data to efficiently manage and provide our services.

  • Non-Personal Information: We also collect non-identifiable information automatically through your interaction with our website, including browser type, operating system, IP address, and browsing behaviour. This information helps us understand user trends and improve our service quality.

How We Use Your Information

  • Service Delivery: Your personal information is used to schedule, manage, and deliver wellness sessions effectively, and for direct communication regarding your appointments and our services.

  • Service Improvement: Analysis of non-personal data enables us to optimize our website’s functionality, customize service offerings, and provide you with a more personalized experience.

  • Marketing and Communication: Subject to your consent, we may send you newsletters, promotional materials, event invitations, and exclusive offers tailored to your interests. You retain full control to opt out of such communications at any time through clear unsubscribe options.

Information Sharing and Disclosure

  • Trusted Third Parties: We may share your personal data with carefully vetted third-party service providers who assist in payment processing, customer support, or operational functions. These partners are contractually bound to maintain confidentiality and use data solely for agreed purposes.

  • Legal Obligations: We comply with applicable laws and may disclose information if required by court orders, legal investigations, or regulatory requirements.

Consent for Marketing and Media Usage

By participating in sessions at Astitvam Bodh, you consent to the use of photographs or videos taken during events for our marketing and promotional activities. If you prefer to opt-out of media usage, please notify our team prior to the session start. We honor your preferences with utmost respect.

Data Security

We implement advanced technical and organizational security measures to protect your personal data against unauthorized access, alteration, loss, or destruction. Despite these precautions, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

  • Access and Correction: You have the right to request access to your personal data and correct any inaccuracies. We make it easy for you to update your information by contacting us directly.

  • Data Deletion: You may request deletion of your personal information when it is no longer necessary for legitimate business or legal purposes. We will comply unless retention is required under law or regulatory obligations.

Changes to this Privacy Policy

As technology evolves and laws change, we reserve the right to update this Privacy Policy periodically. When significant updates occur, we will notify you by posting the most current version on our website, ensuring transparency and clarity.

Cancellation and Refund Policy

  • Sound Healing Sessions: Cancellations must be made at least 48 hours before the scheduled session to avoid full charges. Cancellations made later than this will be charged in full.

  • Training Sessions: Cancellation policies may vary; please refer to individual session terms.

  • Refunds: Refunds or credits will be processed to the original payment method within 7-10 working days following an event or session cancellation.

External Links and Cookies

Our website may contain links to other websites for your convenience. We do not endorse or take responsibility for the privacy practices or content of any linked sites.
Our site uses cookies to enhance navigation and personalize your experience. You can manage and disable cookies through your browser settings if desired.

Contact Information

For any inquiries, concerns, or requests regarding your privacy or this policy, please contact:

Astitvam Bodh
Email: info@astitvambodh.com
Phone: +91 8000 2336 7811

We appreciate your trust in Astitvam Bodh and are dedicated to protecting your privacy and providing a secure, supportive environment for all your healing needs.